Privacy & Data Security

Privacy Policy

Your trust is our greatest asset. Learn how we handle your personal data in strict compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

Zero Data Selling

We never sell, rent, or trade your contact info with third-party advertisers.

PCI-DSS Tokenized

Card numbers and banking credentials are never seen or stored on our servers.

DPDP Compliant

Exercise complete control over your order history, profile, and marketing preferences.

1Information We Collect

To fulfill your orders and deliver a seamless shopping experience, we collect:

Contact & Delivery Details: Full name, shipping address, city, state, pin code, email address, and telephone/mobile number.
Order History: Products purchased, size selections, billing amounts, and delivery timestamps.
Technical Diagnostics: IP address, device type, browser characteristics, and session identifiers to safeguard against brute-force attacks and bot fraud.

2How We Utilize Your Data

Your personal information is used exclusively for legitimate business purposes:

Processing payments and generating statutory GST invoices.
Coordinating delivery and reverse pickups with vetted logistics partners (Blue Dart, Delhivery).
Dispatching order progress updates via SMS, Email, and WhatsApp.
Responding to customer support queries regarding sizing, care, or returns.

3Third-Party Processors

We partner with trusted, industry-leading processors under confidentiality obligations:

Payment Gateway (Razorpay)Processes UPI, Net Banking, and Card payments in an encrypted, RBI-compliant environment.

Courier Partners (Blue Dart / Delhivery / DTDC)Receives your shipping address and contact number solely to execute physical delivery.

Database & Cloud Infrastructure (Supabase)Encrypted PostgreSQL databases hosted in secure enterprise data centers.

4Cookies & Local Storage

Our website uses lightweight session tokens and cookies to maintain your active shopping cart, remember your dark/light theme preference, and prevent redundant splash screen animations. We do not employ third-party behavioral tracker cookies across external websites.

5Your Data Rights & Erasure

Under the DPDP Act 2023, you retain the full right to access, rectify, or request deletion of your account profile and order contact data. To exercise any of these rights, email our data privacy desk at navraangisupport@gmail.com (Navraangi, Surat, Gujarat, 395010).